Mobile Help

How do I join Racing TV to watch on my mobile?

To join Racing TV please visit racingtv.com/join or call our team on 0844 855 1881 (UK) or 0818 776 700 (ROI).


What mobile devices/handsets does the live stream work on?

Racing TV is available on most handsets with a 3G/4G/Wifi connection and a web browser.


What to do / who do I contact if I’m having a specific problem?

If you are having specific problem please call 0344 855 2977 (UK) or 0818 776 700 (ROI) or email customerservices@racingtv.com.


The live stream keeps buffering, what can I do?

Most issues can be solved by refreshing your page and or power cycling your device. If this doesn’t' work, please call our technical support hotline on 0344 855 2977 (UK) or 0818 776 779 (ROI).


The live stream does not load, what can I do?

Please call our technical support hotline on 0344 855 2977 (UK) or 0818 776 779 (ROI).


My username/password does not work, what can I do?

If you are having login problems please call 0344 855 2977 (UK) or 0818 776 700 (ROI).


How much does a Racing TV mobile membership cost?

Mobile access is included in a Racing TV membership which costs £24.98 / €31.


Do I have to pay an additional fee to be a Racing TV Club member?

No, the Racing TV Club is available to all members at no extra cost.


How do I cancel my membership?

If you would like to cancel your membership please call 0344 855 2977 (UK) or 0818 776 700 (ROI). Cancellations can only be processed via phone between 9am and 5pm Monday to Friday. Please note, we are unable to process cancellations via email.


Click here to go back to the Help Centre home page.

PHONE

You can call them on 0344 855 2977 (UK) or 0818 776 700 (ROI) between 8am and 9pm, seven days a week.

EMAIL

You can reach our customer service team on email by clicking here.


Call costs

Calls to 0844/0845 numbers are charged at up to 10p per minute from a landline. Mobile costs will vary.

Calls to 0870 numbers are charged at up to 13p per minute from a landline. Mobile costs will vary.

Calls to 0344 numbers are charged at up 9p per minute from a landline. Mobile costs may will vary.

More information on call costs can be found here.

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