iPhone/iPad Help

What is the Racing TV iOS app?

The Racing TV iOS app is an app designed specifically for both iPhone and iPad.


How do I download the Racing TV iOS app?

You can search for Racing TV in the Apple App Store or visit racingtv.com/apps.


I have downloaded the app, how do I watch the live stream?

Once you open the app on your device just click watch and you will have access to the live stream.


How much does a membership cost to watch Racing TV on my iPhone or iPad?

Viewing on iPhone and iPad is included in your membership fee.


Who do I contact if I am having payment issues?

If you are having payment problems please call 0344 855 2977 (UK) or 0818 776 779 (ROI).


The live stream keeps buffering, what can I do?

Please call our technical support hotline on 0344 855 2977 (UK) or 0818 776 779 (ROI).


My login details do not work, what can I do?

If you are having login problems please call 0344 855 2977 (UK) or 0818 776 779 (ROI).


Do I need to be connected to a Wi-Fi network to watch the live stream on my iPhone?

No, you can watch on your device's 3G/4G connection but additional data costs may apply from your network provider.


Is the Racing TV iPhone app optimized for iPad?

Yes, the Racing TV iOS app is designed to be optimised on both iPhone and iPad.


Will I be able to watch the live stream on an iPad?

Yes, just click the watch button when the app is open and you can watch the live stream.


My login details don’t work in app?

If you are having login problems please call 0344 855 2977 (UK) or 0818 776 779 (ROI).


Click here to go back to the Help Centre home page.

PHONE

You can call them on 0344 855 2977 (UK) or 0818 776 779 (ROI) between 8am and 9pm, seven days a week.

EMAIL

You can reach our customer service team on email by clicking here.


Call costs

Calls to 0844/0845 numbers are charged at up to 10p per minute from a landline. Mobile costs will vary.

Calls to 0870 numbers are charged at up to 13p per minute from a landline. Mobile costs will vary.

Calls to 0344 numbers are charged at up 9p per minute from a landline. Mobile costs may will vary.

More information on call costs can be found here.

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