General Help

What is Racing TV?

Racing TV is the Britain and Ireland's premier horse racing channel showing live horse racing from 61 of Britain and Ireland's best racecourses.


Do you only show racing?

No, we have special feature programmes such as This Racing Life alongside live racing.


Do you only show racing from the Britain and Ireland?

No, we also show a range of international racing throughout the year.


What time are Mark Your Card and The Full S.P. aired?

Mark Your Card is usually aired before live racing on weekdays with The Full S.P. aired before live racing on weekends.


Forgotten Your Customer Number?

If you have forgotten your customer number (CSN) you can call 0344 855 2977 (UK) or 0818 776 779 (ROI) and one of our team will be able to help you.


Do you have a technical support hotline?

Yes, our technical support hotline is 0344 855 2977 (UK) or 0818 776 779 (ROI)


Why do you need to call us to cancel?

You need to call us to cancel so we can verify your account details whilst you are on the phone with one of our customer service agents.


Can't find what you're looking for?

Our friendly customer service team are on hand to assist with any of your queries.

PHONE

You can call them on 0344 855 2977 (UK) or 0818 776 779 (ROI) between 8am and 9pm, seven days a week.

EMAIL

You can reach our customer service team on email by clicking here.


Call costs

Calls to 0844/0845 numbers are charged at up to 10p per minute from a landline. Mobile costs will vary.

Calls to 0870 numbers are charged at up to 13p per minute from a landline. Mobile costs will vary.

Calls to 0344 numbers are charged at up 9p per minute from a landline. Mobile costs may will vary.

More information on call costs can be found here.

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