Freeview/YouView Help

Important information about the Racing TV Freeview Service

Racing TV will be ceasing its Freeview and YouView channel service (channel 261) after 31 December 2020.

Why is the Freeview & YouView service stopping?

Racing TV has been notified by its technical supplier that its connected-TV Freeview and YouView channels will no longer be supported after this year. This includes BT TV, Plusnet and TalkTalk TV. These channels were difficult to develop and maintain, but Racing TV now has its own TV app, available on Amazon Fire TV and Apple TV, which provide a superior big screen service for connected-TV viewers.

You can continue to enjoy Racing TV on your main TV screen, with your same login details via these apps. For full details visit racingtv.com/largescreenapp

How is the Amazon Fire TV app different?

You access the app via the Amazon Fire TV menu, rather than the Freeview or YouView TV channel listings, but it is otherwise a similar but superior connected-TV service. The live pictures are much faster and it includes seamless access to Racing TV Extra, race replays and other videos on demand.

How easy is it to set up the Amazon Fire Stick and Racing TV app?

Very easy. The Fire Stick requires an HDMI connection, which is the most common connection type for TVs. Just plug it in! From the Amazon Fire TV home menu, search “Racing TV” via the magnifying glass icon (or voice-controlled remote). The app can be easily downloaded and installed from there, by clicking on the Racing TV tile. See below the simple 4 steps.

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If you have any other questions or concerns, please email firetv@racingtv.com or call our team on 0344 855 2977 (UK) or 0818 776 700 (ROI)


How do I become a Racing TV member?

To join Racing TV please visit racingtv.com/join or call our team on 0344 855 2977 (UK) or 0818 776 700 (ROI).


What happens if I have forgotten/lost my username or password?

If you are having login problems please call 0344 855 2977 (UK) or 0818 776 700 (ROI).


Will I get charged for my internet useage?

Racing TV will not charge you any extra for your internet usage but extra charges may apply from your broadband provider.


Click here to go back to the Help Centre home page.

Call costs

Calls to 0844/0845 numbers are charged at up to 10p per minute from a landline. Mobile costs will vary.

Calls to 0870 numbers are charged at up to 13p per minute from a landline. Mobile costs will vary.

Calls to 0344 numbers are charged at up 9p per minute from a landline. Mobile costs may will vary.

More information on call costs can be found here.

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