Freeview/YouView Help

How do I check my current TV or Set Top Box is set up to recieve Racing TV?

  • You need a Smart TV new as of 2012 or set-top box (device).
  • It must be connected to the internet via either an Ethernet cable back to your home router or via WiFi (some new TVs also have in-built WiFi that can connect). Follow your manufacturer’s instructions on how to do this.
  • Re-tune your TV or STB as if you are installing new channels to ensure you have the latest listings in the Electronic Programme Guide (EPG).
  • Once re-tuned check to see if Racing TV is listed at channel 261 in your EPG. If it is not you are unfortunately in the small percentage of people only able to receive a limited range of Freeview channels due to transmitter coverage in your area.
  • Select Racing TV on channel 261. It may take up to 30 seconds to begin streaming the promotional video. If you see a message on screen saying "your device is not compatible" or "service loading please wait" which doesn’t subsequently clear after about one minute, then your TV or STB is unfortunately not compatible with these services. Our providers are constantly working to open up access to as many devices as possible but some older TVs and STBs may not conform to the necessary requirements to receive Racing TV.

How do I become a Racing TV member?

To join Racing TV please visit or call our team on 0844 855 1881 (UK) or 0818 776 700 (ROI).

How much does it cost to watch Racing TV on Freeview IPTV?

Watching Racing TV via Freeview costs £24.98 or €31 per month. Within this price you will be able to watch on a wide range of devices such as desktop, mobile and tablet at no extra cost.

Do I need to sign in / login to the service every time I want to watch Racing TV?

You will need to visit channel 261 and enter your login details when you wish to watch Racing TV.

What happens if I have forgotten/lost my username or password?

If you are having login problems please call 0344 855 2977 (UK) or 0818 776 700 (ROI).

Will I get charged for my internet useage?

Racing TV will not charge you any extra for your internet usage but extra charges may apply from your broadband provider.

Are the channels broadcast in high-definition (HD) or standard-definition (SD)?

HD is only available on Sky 426 currently.

Click here to go back to the Help Centre home page.


You can call them on 0344 855 2977 (UK) or 0818 776 700 (ROI) between 8am and 9pm, seven days a week.


You can reach our customer service team on email by clicking here.

Call costs

Calls to 0844/0845 numbers are charged at up to 10p per minute from a landline. Mobile costs will vary.

Calls to 0870 numbers are charged at up to 13p per minute from a landline. Mobile costs will vary.

Calls to 0344 numbers are charged at up 9p per minute from a landline. Mobile costs may will vary.

More information on call costs can be found here.



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